Franchise e-Order

BUSINESS CONTINUITY POLICY

GREGORYS S.A. acknowledges that unforeseen events – natural disasters, technical issues, pandemics, or cyberattacks – can impact its operations. Therefore, the company recognizes at the highest level the need to ensure that the business continues to operate smoothly and without interruption for the benefit of customers, partners, shareholders, and other stakeholders.

To provide such a level of continuous operation, GREGORYS S.A. has implemented a Business Continuity Management System (BCMS) in accordance with the international standard ISO 22301, to achieve:

  • Assurance of product supply to customers, even during times of crisis
  • Protection of personnel, facilities, and systems
  • Protection of revenue streams and company profitability, as well as maintaining and enhancing shareholder value
  • Support for the store network, through common response and recovery plans
  • Compliance with legal and regulatory requirements and reduction of operational, legal, and financial risks

Company Management is committed to:

  • Compliance with relevant legislative, regulatory, and contractual requirements
  • Continuous improvement of the system’s effectiveness and implementation of business continuity system requirements, demonstrated through this Business Continuity Policy and the provision of appropriate resources for the development and growth of the System
  • Development and regular updating of business continuity and disaster recovery plans
  • Training and raising awareness among staff and franchisee partners
  • Systematic review of BCMS performance to ensure achievement of system objectives and to identify relevant issues through the internal audit program
  • Collaboration with reliable suppliers and external partners to ensure the value chain

Risk and opportunity management is conducted within the BCMS through business continuity planning, identifying and assessing risks to goal achievement, and evaluating changes as part of the business change management process. Management encourages executives, employees, and partners to contribute to the achievement of the company's business continuity goals.

GREGORYS S.A. Business Continuity Policy is available in both printed and electronic form and has been communicated within the organization. It may also be shared with interested parties, and this statement is published on the company’s website.

ATHENS, July 3, 2025
[Vlassis Georgatos]
CEO